Video Introduction

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Special Interests: HCI design, evaluation, and training; healthcare; finance; government domains; usability cost-justification; speech recognition; personalization; security and privacy technologies

Faculty Bio

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Claire-Marie Karat

Clare-Marie Karat, Ph.D., leads the Karat Consulting Group, specializing in human-computer interaction (HCI) research, design, evaluation, and training. She collaborates with colleagues at the IBM TJ Watson Research Center on research and publications, as well as teaching courses and seminars at professional conferences and universities. She is a recognized expert in user interface design, prototyping, and evaluation methods.

Through 2009, Clare-Marie was a Research Staff Member at the IBM TJ Watson Research Center. She began work on HCI methods in the context of designing and evaluating usable security technology in the late 1980’s and early 1990’s. Clare-Marie led the Server Privacy ARchitecture and CapabiLity Enablement (SPARCLE) Policy Workbench research project, and the first SPARCLE-based product, IBM Secure Perspective, was released in 2007. She extended the usable security and privacy policy research in the Army Research Laboratory (ARL) International Technology Alliance (ITA) project which is focused on secure communication in Mobile, Ad hoc, Network Environments (MANETS).

Clare-Marie created a methodology used worldwide for analyzing the cost-benefit of usability and for improving the quality and effectiveness of these usability investments in software and hardware lifecycle processes.

Clare-Marie has published over 80 articles in professional and technical journals, taught courses, filed patents, and delivered keynote addresses at international conferences. She and John Karat co-wrote Designing and Evaluating Usable Technology in Industrial Research, published in 2010; she edited the book Designing Personalized User Experiences in eCommerce, published in 2004, and also edited a special issue on “HCI Research in Security and Privacy” for the International Journal of Human Computer Studies, published in 2005. She has experience as an editorial board member for a number of journals in the HCI field, and has served as conference chair, technical program chair, papers chair, and a number of other roles in the ACM SIGCHI CHI, HFES, IFIP INTERACT, and the Symposium on Usable Privacy and Security (SOUPS) conferences. Clare-Marie is the Chair of the Advisory Board for the HCIL at the University of Maryland. She has held elected and appointed roles in ACM SIGCHI, was awarded the SIGCHI Lifetime Service Award in 2009, and provides leadership in an active communication network of HCI, policy, privacy, and security professionals around the world.

Faculty Publications

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Faculty Blog/Vlog

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Clare-Marie Karat's Blog>

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Courses Taught by Faculty

Courses taught by Clare-Marie Karat:

Title: User Walkthroughs
Course #: E 15
Group: UX Evaluation
Status: in planning

Title: Coming soon
Course #:  
Title: Cost-Justifying User eXperience Engineering
Course #: M 15
Group: Managing UX Design
Status: in planning

Title: Designing and Evaluating Usable Privacy and Security Technology
Course #: D 100
Group: UX Design
Status: in planning